Laravel Cloud Dashboard Downtime

What happened
Starting at 09:21 UTC on July 24, 2025, the Laravel Cloud dashboard became unavailable, including the ability to deploy applications. All hosted applications continued running without interruption — we only impacted the part of the platform you use to manage and deploy your applications. Full service was restored at 09:37 UTC, for a total downtime of 16 minutes.

What caused it
A scheduled database migration that added a new column to our deployments table was blocked by an existing long-running query against that same table. Because the migration couldn’t acquire the necessary lock, the deployment pipeline stalled. Once we identified and terminated the blocking query, the migration completed successfully.

How we fixed it

1. We identified the long running query that was holding the lock and causing the deployment to fail.
2. We deployed a hotfix for that query, and fixed our migration to handle any partial state changes.
3. We retriggered the deployment pipeline, which completed successfully and restored all services.

What we’re doing next

• We have added alerts in place to notify us of long-running queries that could block deployments in the future.
• We're reviewing and optimizing our schema to prevent similar issues happening in the future.
• We will ensure our status page is updated with the most detailed information about incidents like this in the future.